Terms of Service

Agreement to Our Legal Terms

We are Trey.Coach LLC ("Company," "we," "us," "our"), a company registered in Colorado, United States. We operate the OracleFlow website https://oracleflow.app (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services"). OracleFlow is a web platform for designing, uploading, and sharing interactive card or deck experiences. It gives you tools to configure deck behavior (shuffle, reveal, pop-up windows), manage assets, and publish embeddable code so audiences can draw cards or explore spreads right on your site.

You can contact us by phone at (+1) 877-395-8739 or email at support@oracleflow.app or support@socialglow.net (operated by Social Glow Ltd, our co-creation and support partner). We may send service communications from either address.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Trey.Coach LLC, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Our Acceptable Use Policy forms part of these Legal Terms. Please review it to understand the conduct we permit on the Services. We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you by support@oracleflow.app or support@socialglow.net (managed by Social Glow Ltd, our co-creation partner), as stated in the email message. Changes will not apply to disputes or claims that arose before the effective date of the updated Legal Terms. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services. We recommend that you print a copy of these Legal Terms for your records.

1. Our Services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The embedded deck shuffler and reveal area have been fully tested on systeme.io, which is our preferred platform. While the snippets may also work on other sites that allow custom JavaScript, we can only provide full support on systeme.io. Please note that systeme.io is a third-party service with its own terms of service and privacy policies, and we are not responsible for its availability, outages, changes, or other actions outside of our control. As compatibility expands, we may introduce support for additional platforms.

The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

We collaborate with Social Glow Ltd (support@socialglow.net), a co-creation partner that helped design the service experience and co-manages customer support, and may share limited user contact information with them solely as needed to fulfill those responsibilities.

No professional advice. Content available through the Services, including card meanings and user-provided materials, is for informational and entertainment purposes only. It does not constitute medical, legal, financial, or other professional advice. You should not rely on such content as a substitute for professional advice.

2. Intellectual Property Rights

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks"). Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world. The Content and Marks are provided in or through the Services "AS IS" for your personal use, your internal business operations, and to deliver your own Contributions through the Services, but not for resale or redistribution of our Content or Marks.

Your use of our Services

Subject to your compliance with these Legal Terms, including the Prohibited Activities section below, we grant you a non-exclusive, non-transferable, revocable license to:

• access the Services; and
• download or print a copy of any portion of the Content to which you have properly gained access,

solely for your personal, non-commercial use or internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to support@oracleflow.app or support@socialglow.net (Social Glow Ltd, our co-creation partner). If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions and contributions

Please review this section and the Prohibited Activities section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you grant us a non-exclusive, worldwide, royalty-free license to use, store, and create derivative works from those Submissions solely to provide, develop, support, and improve the Services. This license continues for so long as reasonably needed for those purposes and does not permit us to publicly disclose your Submissions without your permission. Submissions do not include your deck assets or other Contributions described below.

Contributions: When you use the Services you may upload, configure, or submit deck assets (such as card images, video, audio, or text), card metadata, layout and behavior settings, embed configurations, and related materials, as well as support tickets or troubleshooting details you send us about your decks (collectively, "Contributions"). Contributions can remain private to your workspace, be shared with collaborators you authorize, or be displayed to audiences you enable through OracleFlow embeds or share links you control. Contributions do not include Submissions described above.

You are responsible for your Contributions: By providing Contributions through any part of the Services—including when you enable embeds or share access links—you:

• confirm that you have read and agree with our Prohibited Activities and will not post, send, publish, upload, or transmit through the Services any Contribution that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
• to the extent permissible by applicable law, waive any and all moral rights to those Contributions;
• warrant that each Contribution is original to you or that you have the necessary rights and licenses to provide it and that you have full authority to grant us the above-mentioned rights in relation to your Contributions; and
• warrant and represent that your Contributions do not include confidential information that you are not authorized to share.

You are solely responsible for any Submissions you choose to share and for your Contributions, and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.

We may remove or edit your Contributions: Although we have no obligation to monitor any Contributions, we shall have the right to remove or edit any Contributions at any time without notice if in our reasonable opinion we consider such Contributions harmful or in breach of these Legal Terms. If we remove or edit any such Contributions, we may also suspend or disable your account and report you to the authorities.

Copyright infringement

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately refer to the Copyright Infringements section below.

3. User Representations

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4. User Registration

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. Purchases and Payment

We accept the following forms of payment:

• Visa
• Mastercard
• American Express
• Discover
• PayPal

Payments are processed by third-party providers, including Stripe and PayPal, and your use of those services is subject to their respective terms and privacy policies. We do not store your full payment card details on our systems.

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

6. Subscriptions

Billing, renewal, and free trials

By starting a paid subscription, you authorize us to charge the applicable fees on a recurring basis at the then-current rate until you cancel. If you begin with a free trial, that trial will automatically convert to a paid plan on the first day after the trial ends unless you cancel before that date, and your payment method will be charged accordingly.

Advance notices

For free trials and annual renewals, we will email you a reminder before your trial converts or your plan renews.

How to cancel

You can cancel at any time, effective at the end of the current billing period. To cancel:

1. Visit the Customer Billing Portal.
2. Enter the email address associated with your OracleFlow subscription to receive a secure login link.
3. Open the link in your inbox, sign in, and select your active OracleFlow subscription.
4. Click “Cancel Subscription” and confirm when prompted.

We will send you an email confirming your cancellation. To avoid being charged after a free trial, cancel before the trial ends.

Refunds

All fees are non-refundable except where required by law or where we expressly state otherwise.

Access after cancellation or non-payment

If your subscription is canceled, expires, or we cannot collect the applicable fees, we may suspend or disable access to paid features, including any embedded decks or integrations powered by the Services. Embedded experiences may cease to function or display an inactive notice until your account returns to good standing.

7. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to (and you should review our Acceptable Use Policy for additional detail):

• Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
• Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
• Circumvent, disable, or otherwise interfere with security-related features of the Services.
• Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
• Use any information obtained from the Services in order to harass, abuse, or harm another person.
• Make improper use of our support services or submit false reports of abuse or misconduct.
• Use the Services in a manner inconsistent with any applicable laws or regulations.
• Engage in unauthorized framing of or linking to the Services.
• Upload or transmit viruses, Trojan horses, or other material that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
• Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools, including attempts to exceed or circumvent API calls, rate limits, or usage quotas.
• Delete the copyright or other proprietary rights notice from any Content.
• Attempt to impersonate another user or person or use the username of another user.
• Upload or transmit any material that acts as a passive or active information collection or transmission mechanism ("spyware" or "passive collection mechanisms").
• Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
• Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
• Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services.
• Copy or adapt the Services' software.
• Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
• Use, launch, develop, or distribute any automated system that accesses the Services, or use or launch any unauthorized script or other software, including to train or improve machine-learning models on other users’ Contributions without their express permission.
• Use a buying agent or purchasing agent to make purchases on the Services.
• Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email.
• Use the Services to build, launch, or operate a product or service that competes with OracleFlow (for example, replicating core deck-hosting or shuffler functionality), including by benchmarking, copying, or reusing our Content or code, except where we provide written permission.

8. User Generated Contributions

The Services allow you to create, upload, configure, and share card decks and related materials, which may include images, videos, text, metadata, and other content ("Contributions"). Your Contributions may be viewable by audiences you choose to share them with, including through embedded viewers on third-party sites you control.

You represent and warrant that:

• You own your Contributions or have all rights needed to upload and share them through the Services.
• Your Contributions do not infringe any third party’s intellectual property, privacy, or publicity rights.
• You have obtained any required consent to include another person’s name, likeness, or personal information.
• Your Contributions are not unlawful, defamatory, obscene, harassing, discriminatory, or otherwise objectionable, do not target or exploit minors, and do not contain malware or spyware.
• You will not upload special categories of sensitive information (for example, health information, government identification numbers, or full payment card data).

We may remove or restrict access to Contributions that, in our reasonable opinion, violate these Legal Terms or applicable law. We may suspend or terminate accounts for serious or repeat violations.

9. Contribution License

Ownership

You retain all ownership rights in your Contributions. We do not claim ownership of your work.

License to operate the Services

You grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce (for technical purposes), cache, display, and transmit your Contributions solely to operate, maintain, secure, provide, and improve the Services; to deliver your Contributions to the audiences you enable (including via embeds you implement); and to create de-identified or aggregated data that does not identify you or your decks.

Limited sublicense

You authorize us to grant this license on your behalf to our service providers (for example, hosting, CDN, security, or email providers) only as necessary to provide the Services, and to third-party sites solely as needed to enable your embeds to function. We will not use your Contributions for advertising or marketing without your separate permission.

Viewer license (when public)

If you set Contributions to be publicly viewable or share them via an embed, you grant end users a limited, revocable license to access and view those Contributions through the Services for their personal, non-commercial use.

Term of license

This license lasts while your Contributions are available through the Services and ends when you delete them, except that reasonable backup copies and de-identified or aggregated data may be retained as permitted above. If your access to the Services ends or your account is terminated, we will remove your Contributions from active systems within sixty (60) days, subject to the same backup and de-identified retention described here. You may request expedited removal by emailing support@oracleflow.app or support@socialglow.net (Social Glow Ltd, our co-creation partner).

10. Services Management

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms; (3) refuse, restrict access to, limit the availability of, or disable any of your Contributions; (4) remove from the Services or otherwise disable all files and content that are excessive in size or burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

11. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in the United States. If you access the Services from any other region of the world with laws governing personal data collection, use, or disclosure that differ from U.S. law, then through your continued use of the Services, you are transferring your data to the United States, and you expressly consent to have your data processed in the United States.

12. Copyright Infringement (DMCA) Notice and Repeat Infringer Policy

We respect intellectual property rights and respond to clear notices of alleged infringement consistent with the U.S. Digital Millennium Copyright Act (17 U.S.C. §512).

DMCA notices

If you believe content available through the Services infringes your copyright, please send a written notice that includes: (1) your physical or electronic signature; (2) identification of the copyrighted work claimed to have been infringed; (3) identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material; (4) your contact information; (5) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and (6) a statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner.

Email: support@oracleflow.app or support@socialglow.net (Social Glow Ltd, our co-creation partner)
Phone: (+1) 877-395-8739

Counter-notices

If you believe your content was removed in error, you may send a valid counter-notice. Upon receipt of a valid counter-notice, we may restore the content in accordance with the DMCA.

Repeat infringers

We may terminate accounts of users who are repeat infringers.

13. Term and Termination

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including pursuing civil, criminal, and injunctive redress.

14. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

15. Governing Law

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Colorado applicable to agreements made and to be entirely performed within the State of Colorado, without regard to its conflict of law principles.

16. Dispute Resolution

Binding arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration under the American Arbitration Association’s Commercial Arbitration Rules and, where applicable, its Consumer Arbitration Rules (collectively, the “AAA Rules”). Your arbitration fees and your share of arbitrator compensation shall be governed by the applicable AAA Rules. The arbitration may be conducted in person, by phone, online, or through the submission of documents. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the AAA Rules or applicable law, the arbitration will take place in Colorado, United States. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

Arbitration opt-out. You can opt out of this agreement to arbitrate by sending a written notice to support@oracleflow.app within thirty (30) days after the date you first accept these Legal Terms. Your notice must include your name, email address, the email associated with your OracleFlow account (if different), and a clear statement that you wish to opt out of mandatory arbitration. Opting out will not affect any other provisions of these Legal Terms.

Small claims court. Either party may bring an individual action in small claims court for disputes or claims within the scope of that court’s jurisdiction, even after arbitration is demanded.

If a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in El Paso County, Colorado, and the Parties consent to personal jurisdiction and venue in such courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these Legal Terms.

In no event shall any Dispute related to the Services be commenced more than one (1) year after the cause of action arose. If this provision is found to be illegal or unenforceable, then the Dispute shall be decided by a court of competent jurisdiction within the courts listed above.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the fullest extent permitted by law: (a) no arbitration shall be joined with any other proceeding; (b) no Dispute shall be arbitrated on a class-action basis; and (c) no Dispute shall be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to arbitration

The Parties agree that the following Disputes are not subject to binding arbitration: (a) any Dispute seeking to enforce or protect, or concerning the validity of, any of a Party’s intellectual property rights; (b) any Dispute related to allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief.

17. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

18. Disclaimer

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. CONTENT AVAILABLE THROUGH THE SERVICES IS PROVIDED FOR INFORMATIONAL AND ENTERTAINMENT PURPOSES ONLY AND DOES NOT CONSTITUTE MEDICAL, LEGAL, FINANCIAL, OR OTHER PROFESSIONAL ADVICE. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SERVICES, AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND ANY PERSONAL OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES.

WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

19. Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER INDIRECT DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OF SPECIFIC DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU.

20. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties set forth in these Legal Terms; (5) your violation of the rights of a third party; or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

21. User Data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of such data, and you hereby waive any right of action against us arising from any such loss or corruption.

22. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. YOU HEREBY WAIVE ANY RIGHTS OR REQUIREMENTS UNDER ANY STATUTES, REGULATIONS, RULES, ORDINANCES, OR OTHER LAWS IN ANY JURISDICTION WHICH REQUIRE AN ORIGINAL SIGNATURE OR DELIVERY OR RETENTION OF NON-ELECTRONIC RECORDS, OR TO PAYMENTS OR THE GRANTING OF CREDITS BY ANY MEANS OTHER THAN ELECTRONIC MEANS. Official communications may come from support@oracleflow.app or support@socialglow.net, the latter managed by Social Glow Ltd, our co-creation partner, acting on our behalf.

23. California Users and Residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

24. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto.

Survival

The following provisions survive termination: Intellectual Property Rights; User Generated Contributions; Contribution License; Disclaimer; Limitations of Liability; Indemnification; Dispute Resolution; any fees or payment obligations that have accrued; and any other terms which by their nature should survive.

Export controls

You may not use the Services if you are located in, under the control of, or a national or resident of any country or territory subject to U.S. embargoes or sanctions, or if you are on any U.S. government restricted party list. You agree to comply with all applicable export and re-export control laws and regulations.

25. Contact Us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Trey.Coach LLC
Colorado, United States
Phone: (+1) 877-395-8739
Emails: support@oracleflow.app or support@socialglow.net (Social Glow Ltd, our co-creation partner)
We may send service communications from either address.